ITIL Fundamentals
What is ITIL?Five Stages of the ITIL Service Lifecycle
Service Strategy
Service ManagementFinancial ManagementService Portfolio Management (SPM)Demand ManagementBusiness Relationship Management
Service Design
Service Level Management (SLM)Service Catalog ManagementCapacity ManagementAvailability ManagementIT Service Continuity Management (ITSCM)Information Security ManagementSupplier Management
Service Transition
Change ManagementChange EvaluationTransition Planning and SupportRelease and Deployment ManagementService Validation and TestingService Asset and Configuration ManagementKnowledge Management
Service Operations
Access ManagementApplication ManagementEvent ManagementIncident ManagementService Operations FunctionsIT Operations ManagementPriority MatrixProblem ManagementRequest FulfillmentService DeskTechnical Management
RACI Responsibilities Matrix

IT Service Continuity Management (ITSCM)

Stage
2
Process
5

IT Service Continuity Management (ITSCM)

Stage2 Process5

ITSCM ensures continuity of IT service in time of any disaster. It also evaluates the level of insurance we need to protect service assets and a manuscript to recover from a disaster.

It includes business impact analysis & risk management.

Next Up

Information Security Management
ITIL Notes by Johnny McNeil