ITIL Fundamentals
What is ITIL?Five Stages of the ITIL Service Lifecycle
Service Strategy
Service ManagementFinancial ManagementService Portfolio Management (SPM)Demand ManagementBusiness Relationship Management
Service Design
Service Level Management (SLM)Service Catalog ManagementCapacity ManagementAvailability ManagementIT Service Continuity Management (ITSCM)Information Security ManagementSupplier Management
Service Transition
Change ManagementChange EvaluationTransition Planning and SupportRelease and Deployment ManagementService Validation and TestingService Asset and Configuration ManagementKnowledge Management
Service Operations
Access ManagementApplication ManagementEvent ManagementIncident ManagementService Operations FunctionsIT Operations ManagementPriority MatrixProblem ManagementRequest FulfillmentService DeskTechnical Management
RACI Responsibilities Matrix

Information Security Management

Stage
2
Process
6

Information Security Management ensures that information is:

  • Available and usable when required (availabililty)
  • Disclosed only to those who have a right to know (confidentiality)
  • Complete, accurate, and protected against unauthorized modification (integrity)
  • Information exchanges between enterprises or with partners can be trusted (authenticity and non-repudiation)

Recommended Security Controls

  • Preventive -> Keep a security incident from happening.
  • Detective -> Identify a risk or threat as quickly as possible.
  • Repressive -> Work like counterattacks.
  • Corrective -> Repair any damage caused by an error or incident.

Next Up

Supplier Management
ITIL Notes by Johnny McNeil